Quality System
Since 1996 Fagrel is certified in accordance with the UNI EN ISO 9002 regulations of CSQ, an adherent organism of IQNET, the International Certification Network.
Starting from 2002 Fagrel has adapted its own quality system to VISION 2000 rules.
| The quality system of Fagrel is developed according to the well-known pyramidal structure: Quality Handbook, Operational Procedures and Working Instructions are the guidelines for all the activities of the enterprise, and they are actually the framework of a firm, like Fagrel, that of customer service has made its mission. |
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The quality system of Fagrel is completely integrated in the interactive planning of the enterprise. |
| The technical documentation, as all the quality documentation is available on intranet area of Fagrel. The quality data are processed periodically in the Quality Report, and analysed from a dedicated Quality Board. They are the operational instruments to make effective the concept of global quality in the every day company life. A careful and prompt analysis of “non conformities” guarantees to the customer the timely adoption of the suitable corrective actions to remove each flaw. |
